Privacy Policy

1. Introduction

Welcome to DubVoice.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice synthesis platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password, and profile information
• Payment Information: Billing details and transaction history (processed securely through third-party payment processors)
• Content: Text content you submit for voice synthesis
• Usage Data: Character usage, job history, and preferences

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Analytics: Pages visited, features used, time spent on platform
• Cookies and Tracking: See our Cookie Policy for details

3. How We Use Your Information

• To provide and maintain our voice synthesis services
• To process payments and manage your account
• To improve our platform and develop new features
• To communicate with you about your account and our services
• To detect and prevent fraud, abuse, and security issues
• To comply with legal obligations

4. Data Processing and Storage

Your text content is processed using third-party AI services to generate audio. We do not store your text content permanently after audio generation is complete. Audio files are stored securely in our cloud storage and are accessible only to you through your account.

We use industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party services that help us operate our platform (hosting, payment processing, analytics)
• AI Processing: Your text content is sent to third-party AI services for voice synthesis
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your account and data
• Object to processing of your personal data
• Export your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at contact@dubvoice.ai or through your account settings.

7. Data Retention

We retain your account information for as long as your account is active. Audio files are retained until you delete them or your account is closed. We may retain certain information for longer periods as required by law or for legitimate business purposes.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@dubvoice.ai